Privacy notice

Last updated: August 13, 2026

What Ylper processes

Ylper processes account information, business configuration, inbound and outbound messaging data, and automation activity needed to provide the service. Depending on a customer's setup, messages may be processed by WhatsApp, AI providers, integration partners, and infrastructure providers.

How information is used

We use information to operate automations, understand and qualify enquiries, share configured information, support human handover, measure usage, secure the service, and provide customer support. Ylper does not support contact scraping or cold outreach.

Retention and control

Customers can configure retention periods and request export or deletion. We avoid storing unnecessary passport, identity-card, banking, or payment-card information. Secrets and connection credentials are encrypted and are not exposed in the dashboard.

AI processing

Configured AI services may classify intent, extract structured fields, answer approved questions, and prepare summaries. Deterministic application rules - not the AI model - enforce tenant separation, opt-outs, idempotency, handover, and follow-up eligibility.

Contact

For privacy requests or questions, email support@ylper.ai.

Ylper's linked-device WhatsApp connection is an unofficial controlled beta. It is not presented as Meta-approved and may carry account-enforcement risk.